FAQS
How long will my order take to reach me?
Please refer to our Lead times, shipping & delivery page
Can I get a colour sample before I purchase?
Yes. of course! It's really important to us that you are happy with your purchase and that includes the colour. If you'd like a colour sample before ordering please email us via hello@harlowandbeau.co.uk with the colour you'd like.
​
Can I customise a product?
Of course! We're always happy to discuss custom designs so if you can't find what you're looking for, let's have a chat. Feel free to email us via hello@harlowandbeau.co.uk
What kind of arm do I need for your mobiles?
Our mobiles are secured at the top but we then leave plenty of excess cord so that you can tie your mobile to a cot arm or similar. If you have a specific fixing, please email us and let us know so we can make your order to suit.
​
How do I return an order?
Please refer to our Returns & refunds page